Get NHS help online
The coronavirus (COVID-19) outbreak means you should stay at home as much as possible, but it's still easy to get NHS help using your smartphone, tablet or computer.
This link will take you to the NHS website with further information.
Suspension of Online Appointment Booking Services
Due to government and NHS guidelines relating to Coronavirus we are temporarily suspending all online direct booking of appointments via SystmOne. This will enable us to screen all appointments before booking, helping to keep you and our practice staff safe.
As of June 8th Dental Practices will be re-opening.
Patients are advised that they will be operating social distancing policy. The practice layout may look different, the staff may be wearing different PPE to normal and the services they provide may vary from those that were offered before March 25th 2020. Patients are asked to telephone the Dental Practice rather than attend in person without an appointment.
If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist
You can also contact NHS 111:
- You can ask for a translator if you need one
- NHS 111 is available 24 hours a day, 7 days a week
If you’re deaf, you can:
use the NHS 111 British Sign Language service: interpreternow.co.uk/nhs111 or call 18001 111 on a textphone
Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care
Coronavirus testing for patients
- Anyone aged 5 and above who has symptoms can now get tested, using a swab test, to see if they currently have coronavirus.
- Essential workers will be given priority and appointments must be made in advance.
- For patients in Leicester, Leicestershire and Rutland, the test could take place either at our permanent test centre at Birstall Park and Ride or at a mobile testing unit (MTU).
- Mobile units are only in a location for a few days. They have an integrated one-way system that allows people with an appointment to attend for either walk-in or drive through testing.
- The swab test is only effective if it is carried out in the first three to five days of symptoms, therefore it is important that patients book their appointment as soon as they develop symptoms as it may take time to arrange.
The key messages for patients are:
- If you have symptoms, arrange to get tested straight away at any one of the local sites.
- Appointments must be booked in advance: https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested. Anyone who doesn’t have access to the internet can call 119. The service can be accessed by people with hearing or speech difficulties by calling 18001 0300 303 2713.
- The new NHS Test and Trace service will now make contact with anyone who has tested positive for coronavirus to ask them to share the details of anyone they have been in recent close contact with. This is so they can be given advice about getting tested themselves and self-isolation.
Mental Health Support during COVID-19
Councils, police and the NHS across Leicester, Leicestershire and Rutland are coming together to encourage residents who are experiencing mental health concerns during the coronavirus pandemic to seek support.
By visiting the Start a Conversation website – http://www.startaconversation.co.uk – residents will be able to find a range of information on services that can provide help during a crisis, as well as how to maintain good mental health and provide support to family and friends. The tailored mental health information, advice and support is provided at three levels: for those in crisis, who require urgent or emergency help; for those experiencing symptoms of depression or anxiety, who are struggling to cope; and for those who are more worried than usual and wish to improve their mental wellbeing.
Contraceptive Services during COVID-19 Pandemic
The practice is still offering contraceptive services during the COVID-19 pandemic. Please either submit an online consultation (available from the home page) or ring the surgery if you need further information during this time. Further information can be found in the following booklet: Advice for women seeking contraception during the Coronavirus pandemic - FSHR
Information to help you manage your symptoms and recover from Coronavirus: Post COVID-19 Patient Information
The government have launched a new website https://www.gov.uk/find-coronavirus-support for patients to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:
- feeling unsafe
- going in to work
- paying bills or being unemployed
- getting food
- having somewhere to live
- mental health and wellbeing
How to get an Isolation Note or Sick Note during COVID-19
If you have had to stay at home because of Corona Virus and you employer requires a note, please access an isolation note from 111 website: https://111.nhs.uk/isolation-note?fbclid=IwAR10VxyL6ePUncn4gsjO_7dIq3_qN2s-0XICruFIFtUV_JLFS5ZYmNQJkCs
If you require a sick note for ongoing medical reasons not relating to Coronavirus then you will need to book a telephone consultation with your doctor. Most sick notes can be issued without you seeing a doctor face-to-face. We will now email the sick note to you if possible. This will avoid you attending the surgery.
Please note: you do not need a sick note for the first 7 days that you are ill - you should self-certify for the first seven days of your illness and a sick note will only be provided for illnesses from the 8th day onwards.
NHS Health at Home website
The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you can still contact must call
your GP practice for advice and guidance if you are worried about your health.
It’s also easy to get NHS help using your smartphone, tablet or computer. Please visit the NHS Health at home website: https://www.nhs.uk/health-at-home/for information about online support including contacting your GP, ordering repeat prescriptions, managing long-term conditions and maintaining your mental and physical wellbeing.
Misinformation around Coronavirus
There is a lot of misinformation out there about coronavirus — including fake social media accounts and scams asking to donate money to the NHS — so it is really important to get your information from a trusted source. For more information on coronavirus, visit https://www.nhs.uk/conditions/coronavirus-covid-19/
Guidance for the Public on Mental Health & Wellbeing (06.04.20)
Friends and Family test is now LIVE
If you are a patient, or carer/relative of a register patients, you can now let us know how you rated your most recent experience of care here at the practice- just two short questions. Click here if you'd like to do this.
Keep Antibiotics Working
Keep Antibiotics Working
Antibiotics are medicines that treat bacterial infections by killing or preventing the spread of infections. They are only prescribed when:
- conditions are unlikely to clear up without them
- the condition could spread to others
- antibiotics could significantly speed up recovery
- the illness is serious.
Antibiotics are not prescribed for viral infections such as colds or flu because they are not effective in fighting these types of illnesses. Viral infections can be treated with a combination of self-care and over-the-counter medicines.
The message to local people, therefore, is that it is hugely important to use antibiotics properly, to keep yourself well this winter. Always make sure that your antibiotics have been prescribed to you, that you are taking the recommended dose and that they are in date.
If you have any questions about any of your antibiotic prescriptions, you should visit your local pharmacist. They will be able to answer any questions you have and give you advice.
If you believe that you have a bacterial infection, we recommend that you call NHS 111 or visit your local pharmacist for advice.
What you can do to help
- Don’t automatically ask for antibiotics, first seek advice from your pharmacist for over the counter medicines.
- If you are prescribed antibiotics, take them exactly as described, never save them for later and never share them with others.
- Spread the word – tell family and friends about antibiotic resistance. You can also become an antibiotic guardian.
- Tweet and share #KeepAntibioticsWorking
To watch the 'Keep Antibiotics Working YouTube video click here.
When should I worry about my child?
Click here for more advice about when to worry if your child is not very well.
NHS Health checks
Did you know that if you are between the ages of 40 and 74 you are eligible for a free NHS Health check. This is basically like an MOT to help prevent chronic disease.
Please contact the surgery on 0116 2227272 if you would like more information about this.