Here you can find information about members of the practice team.
Mrs Caroline Robinson - Practice Manager
Mrs Jane Smart - Assistant Practice Manager
Mrs Salma Patel - Practice Compliance Officer
Julie Tannahill - Reception Manager
|Mrs Jane Smart (f)|
Jane has been a member of staff at the surgery for 17 years, she started her career at the surgery as a Part time filing clerk whilst her children were at school, she was later promoted to receptionist, taking on a full time role. Some years later she was promoted to Reception/Office manager before being promoted to the role of Practice Manager in May 2013.
Jane heads up the patient services function within our practice management team, and manages our reception and administration functions.
Vicky - Personal Assistant to the Partners
Homa - Phlebotomist
Nita - Medical Record Summariser
Maria Bou-Lopez - Summariser/Administrator
Sunny - I.T. Clerk
|Receptionist / Administrators|
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.